Most of this gets used to bring an existing business back up to date. Start with a package, or have us build one around the job you've actually got — either way you're dealing with us, not five companies who've never met.
Open any card to see the full list. Nothing here is locked — we'll adjust it to what your project actually needs.
For when people can't find you, or find you and aren't impressed.
For when the business is good but the look hasn't caught up.
For when the room no longer matches the work you do in it.
The whole business, reintroduced. Space, brand, website, launch.
For when none of the above is quite the shape of your problem.
For after the relaunch, when the hard part is staying busy.
Seven categories, one team. If it touches how your business looks or how people find it, it's on this list.
Working out what you're actually selling, then making it look like it.
For businesses with history. We work out what's worth keeping, what's holding you back, and how to change without losing the regulars.
Who you're for and why they'd pick you over the place two blocks down. Everything after this gets easier.
Names and taglines that sound good out loud and aren't already taken.
A full set — the main logo, the small one for your cup, the one that fits a profile photo.
A palette and typeface set so everything you make looks like it came from the same place.
A short, readable document so the next person who touches your brand doesn't wreck it.
Rooms that feel right and still work on a Friday night rush.
Reworking a space you're already trading in — often in phases, so you don't have to close for months.
Flow, seating and back-of-house planned around how your business really runs.
Floors, tile, lighting and fixtures picked to fit the look and the budget.
We find it, price it, and get it delivered. You approve it.
The part most designers hand off. We don't.
We manage the build so what gets built is what you approved.
Where we can, we schedule the noisy work so you keep serving. Closing for a month isn't always necessary.
We hire them, schedule them, and stay on them. You don't have to.
Paperwork, inspections and deliveries tracked so nothing stalls the reopening.
Someone from our team is physically there until you're back open.
Where most people meet you before they ever walk in.
Replacing the site you've been apologising for. Fast, mobile-first, and it answers the three things people came to find out.
Booking, reservations and online ordering wired in and working.
An online store set up so you can sell without babysitting it.
Showing up on Google and Maps when someone nearby searches for what you sell.
Getting people through the door, then getting them back.
Telling the neighbourhood you've changed — without making loyal regulars feel like you left them behind.
We run the accounts — planning, posting, replying. It stops being your 11pm job.
Targeted local ads with a number attached, so you know if it worked.
Simple campaigns that turn a first visit into a regular.
Because phone photos of good food still look like phone photos.
Proper shots of the space, the product and the plates.
We shoot the old space before we touch it. It makes the reveal land, and it's good marketing on its own.
Promo videos and brand films that don't feel like a commercial.
Reels and TikToks shot in batches so you're never scrambling for a post.
The pieces people actually hold.
Exterior signs and window graphics that get noticed from across the street.
Printed and digital menus that are easy to read and easy to update.
The small everyday pieces that make you look established.
Bags, cups, boxes and shirts that keep working after people leave.
Usually not for the whole job. Most rebrands we run in phases — brand and website first, then the noisy construction scheduled around your trading hours or into a short shutdown. We'll tell you upfront exactly how many days you'd lose, if any.
It's the first thing owners worry about and it's a fair worry. We plan the change so it reads as an upgrade rather than a new business — carrying over what people already recognise you by, and announcing it to your existing customers before anyone else.
No. Plenty of people start with one thing — a logo, a website, a room that needs fixing. Packages are just the common combinations, and Built Around You exists precisely for the jobs that don't fit them.
It depends on the size of the space and how much of it you need. We'll give you a real number after a walkthrough, not a vague range on a website. No charge for that conversation.
We manage it. We hire and coordinate the trades, handle permits and scheduling, and someone from our team is on site until you're open.
Most run three to six months from first meeting to reopening, depending on permits and the condition of the space. We give you a timeline early and tell you straight if something changes.
The five boroughs are home and that's where we're strongest. Ask us about anything nearby and we'll tell you honestly whether we're the right fit.
Tell us about the space and the timeline. We'll tell you what you actually need — including the parts you can skip.